A Satisfied BookGem User Wrote to Say-
I
now have two Bookgems. I keep one in the car for when I am reading in a
restaurant
or on a coffee break and I keep another at home. Now I need another one
for
my office. I am hooked on Bookgems. I have tried several other
bookholders;
I have done universal searches on the Internet and bought five other
similar
products, but I was unsatisfied with the flimsy construction or the
bulk,
size, and weight of other products.
Bookgem is just right; it holds everything from my magazines to my
large,
hefty bound volumes, yet it is small enough to carry around in my
pocket.
Often when I am using my Bookgem in a restaurant, complete strangers
will
approach me and ask me where I got my bookholder.
Nicolas Ledu
Marlboro, MA
(Thanks Nicolas,
couldn't have said it
better ourselves.)
The
World's Best Little Book HolderTM
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We strive to ship all orders
within
one to two business days. All shipments are made via U.S. 1st Class
Mail
for one or two BookGems, or Priority Mail for three or more (1 to 3 day
service
to most of the U.S.) Orders are shipped from the U.S. West Coast
(Los Angeles) so
you can estimate
delivery time to your location. Note that due to our free shipping and
use of US Mail, we do not offer package tracking numbers except for
2-Day service.
CANADIAN AND WORLD WIDE ORDERS
We
ship direct from our website all over the world, including fast and
free service
to Canada.
Outside the U.S. or Canada, orders can also be made
via
major credit
cards through PayPal or Amazon as above. Funds will be converted to
U.S. currency by your card
issuer. Customary conversion fees may apply.
We now ship exclusively via U.S. AIR
MAIL,
offering 5 to 10 day service to most countries.
Please note that International Orders may in
some
cases take up to 14-21 days due to
variations in delivery, customs processing and regulations. To minimize
the delay
we ship all orders within 48 hours. If you should experience a longer
delay we can
send you the US Customs Forms Number for customs inquiries.
Guarantee - Lifetime
Warranty
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60 DAY SATISFACTION
GUARANTEE
& LIFETIME WARRANTY
If for
any reason
you are not happy with your BookGem within the first 60 days of
receiving
it, you may return it for a full refund of original purchase price.
The
BookGem is a
quality product made in the U.S.A., and comes with an incredible
Lifetime Warranty.
If it should fail due to a manufacturing defect, just contact us to
arrange for a replacement or repair or parts. This warranty is
retroactive and includes all BookGems ever
made. No kidding.
All inquiries for returns,
warranty
replacement or parts should be made through our customer service email.
Shipping fees are not refundable.
If you have questions about your shipment or product issues
or wish
to return your order, have warranty questions
or need parts or whatever - please contact us (yes, the actual people
who run the company, not some far-flung customer service rep.) There
aren't enough of us to man phone lines, but our email line works
wonderfully.

BookGem
2857 Reposa Lane
Altadena, CA 91001-1732
USA
If you
have
billing questions or questions regarding your Amazon account or PayPal
account, please contact their customer service. BookGem does not ever
see your card number or handle or store your credit card information in
any way.
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